Customer Experience Feedback Program
StayLux is a 5 star luxury resort collection that uses our dashboards to organize customer feedback for different roles throughout its employee hierarchy. Their comprehensive customer experience feedback program ensures their guest’ total satisfaction and loyalty, and seperates it into different visuals that are actionable for different roles. For example, managers can see overall data by location, while cleaning staff members can see customer satisfaction metrics for each item in the rooms they are responsible for. This approach works best for retail, restaurants, hospitality, transportation, airlines, and financial institutions.
All the data you need, one actionable layer at a time:
Monitor your progress, watch your customer satisfaction increase